PRIVACY POLICY

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Information We Collect

 

Information You Provide to Us: When you contact us through forms, email, or schedule consultations, we may collect your name, email address, phone number, company information, and any other details you choose to share. We also collect information you provide during consultations, workshops, or other professional engagements.

 

Information Collected Automatically:  When you visit our Site, we automatically collect certain technical information including your IP address, browser type, device information, pages visited, time spent on our Site, referring websites, and general geographic location. We use cookies and similar technologies to collect this information and improve your browsing experience.

 

Communications: We maintain records of our email correspondence, phone calls, and other communications with you to provide better service and maintain professional relationships.

 

How We Use Your Information

 

We use the information we collect to respond to your inquiries and provide requested services, schedule and conduct consultations and workshops, maintain client relationships and provide ongoing support, improve our website and services, send occasional updates about our work (only with your consent), comply with legal obligations, and protect our rights and prevent fraud.

 

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

 

Information Sharing and Disclosure

 

Client Confidentiality:  All information shared during consultations, workshops, or professional engagements is kept strictly confidential. We do not disclose client information, project details, or the nature of our work together without your explicit written consent.

 

Limited Sharing:  We may share your information only in these specific circumstances: with your explicit consent, with trusted service providers who help us operate our website and business (such as hosting providers or email services), who are bound by confidentiality agreements, to comply with legal requirements such as court orders or government requests, or to protect our rights, property, or safety, or that of others.

 

Business Transfers: If The Firebrand Company LLC is sold or merged with another company, your information may be transferred as part of that transaction, but it will remain subject to the protections of this privacy policy.

 

Data Security and Retention

 

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure hosting, encrypted communications for sensitive discussions, regular security updates and monitoring, and restricted access to personal information on a need-to-know basis.

 

We retain your information for as long as necessary to provide our services, maintain our business relationship, or comply with legal requirements. You may request deletion of your personal information at any time, subject to any legal retention requirements.

 

Your Privacy Rights

 

You have the right to access the personal information we have about you, request corrections to inaccurate information, request deletion of your personal information, opt out of marketing communications, and contact us with privacy concerns or complaints.

 

To exercise these rights, please contact us at hello@thefirebrand.co.

 

Cookies and Tracking Technologies

 

Our Site uses cookies and similar technologies to enhance your browsing experience, analyze website traffic and usage patterns, remember your preferences, and provide relevant content. You can control or disable cookies through your browser settings, though this may affect some website functionality.

 

We may use analytics services like Google Analytics to understand how visitors use our Site. These services may collect information about your online activities across different websites over time.

 

International Users

 

Our Site is operated from the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our business operates.

 

Children's Privacy

 

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

 

Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

 

 Contact Us

 

If you have questions about this Privacy Policy or our privacy practices, please contact us at hello@thefirebrand.co.

 

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*This Privacy Policy applies to The Firebrand Company LLC and thefirebrand.co.*